This Privacy Policy explains how Shadowcrafte collects, uses, and shares personal information when you visit our website, place an order, create an account, or contact us.
Last updated: August 4, 2026
Information We Collect
We may collect information you provide directly to us, including your name, email address, phone number, billing and shipping addresses, account details, order information, and messages you send to us. We may also collect certain technical information when you use our website, such as your IP address, browser type, device information, and information collected through cookies.
How We Use Your Information
We use personal information to process and fulfill orders, manage customer accounts, provide customer support, communicate about purchases and inquiries, maintain and improve our website, prevent fraud or misuse, comply with legal obligations, and protect our business and customers.
How We Share Your Information
We may share personal information with service providers that help us operate our store, such as payment processors, shipping carriers, website hosting providers, and other vendors that support order fulfillment, security, and customer service. We may also disclose information when required by law or when necessary to protect our rights, customers, or business.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to support essential functions, such as keeping items in your cart, maintaining account sessions, and remembering certain preferences. Some cookies may also be set by third-party services we use. You can control cookies through your browser settings, although disabling certain cookies may affect how the website functions.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, enforce agreements, and comply with legal, tax, accounting, or regulatory requirements. Retention periods may vary depending on the type of information and the reason it was collected.
Your Privacy Rights
Depending on where you live and the laws that apply, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict certain uses of it. You may also have the right to receive a copy of certain information or to opt out of certain sales or sharing where applicable. To submit a request, please contact us using the details provided in the Contact section below. We may need to verify your identity before completing your request.
Data Security
We take reasonable administrative and technical measures to help protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can review and delete it where appropriate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When changes are made, we will post the updated policy on this page and revise the “Last updated” date where appropriate.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at jchun6791@gmail.com or through our Contact page.